/*
 * PrintingProxies Bug Reports — frontend widget.
 * Fully scoped under .ppbr-widget so it never collides with the site theme.
 * Design: amber as the single accent on warm-neutral ink, print trim-mark
 * corners as the popup's signature, mono face for codes/IDs.
 */

.ppbr-widget,
.ppbr-widget *,
.ppbr-widget *::before,
.ppbr-widget *::after {
	box-sizing: border-box;
}

.ppbr-widget {
	--ppbr-amber: #e07b30;
	--ppbr-amber-d: #c4661f;
	--ppbr-amber-soft: #fff7ef;
	--ppbr-amber-line: #f0d4b0;
	--ppbr-ink: #1f2430;
	--ppbr-muted: #6b7280;
	--ppbr-bg: #ffffff;
	--ppbr-subtle: #f6f7f9;
	--ppbr-line: #e6e8ec;
	--ppbr-line-2: #d8dbe0;
	--ppbr-danger: #c2403a;
	--ppbr-danger-soft: #fdecea;
	--ppbr-good: #1f9d6b;
	--ppbr-live: #2f6feb;
	--ppbr-shadow: 0 18px 48px -12px rgba(20, 24, 33, 0.32), 0 4px 12px -4px rgba(20, 24, 33, 0.14);
	--ppbr-radius: 14px;
	--ppbr-mono: ui-monospace, "SFMono-Regular", "SF Mono", Menlo, Consolas, "Liberation Mono", monospace;
	--ppbr-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;

	position: fixed;
	right: 20px;
	bottom: 20px;
	z-index: 2147483000;
	font-family: var(--ppbr-sans);
	font-size: 14px;
	line-height: 1.5;
	color: var(--ppbr-ink);
	-webkit-font-smoothing: antialiased;
}

.ppbr-widget button {
	font-family: inherit;
	cursor: pointer;
}

/* ---------- Bubble ---------- */
.ppbr-bubble {
	position: relative;
	display: inline-flex;
	align-items: center;
	gap: 8px;
	height: 48px;
	padding: 0 18px 0 16px;
	border: 1px solid var(--ppbr-amber-d);
	border-radius: 999px;
	background: var(--ppbr-amber);
	color: #fff;
	font-size: 14px;
	font-weight: 650;
	letter-spacing: 0.2px;
	box-shadow: var(--ppbr-shadow);
	transition: transform 0.12s ease, background 0.12s ease, box-shadow 0.12s ease;
}
.ppbr-bubble:hover { background: var(--ppbr-amber-d); transform: translateY(-1px); color: #fff; }
.ppbr-bubble:focus-visible { outline: 3px solid rgba(224, 123, 48, 0.45); outline-offset: 2px; }
.ppbr-bubble svg { width: 18px; height: 18px; flex: 0 0 auto; }
.ppbr-bubble .ppbr-dot {
	position: absolute; top: -3px; right: -3px;
	min-width: 18px; height: 18px; padding: 0 5px;
	border-radius: 999px; background: var(--ppbr-danger); color: #fff;
	font-size: 11px; font-weight: 700; line-height: 18px; text-align: center;
	border: 2px solid #fff;
}

/* ---------- Popup ---------- */
.ppbr-popup {
	position: absolute;
	right: 0;
	bottom: 0;
	width: 372px;
	max-width: calc(100vw - 32px);
	max-height: min(620px, calc(100vh - 40px));
	background: var(--ppbr-bg);
	border: 1px solid var(--ppbr-line);
	border-radius: var(--ppbr-radius);
	box-shadow: var(--ppbr-shadow);
	display: flex;
	flex-direction: column;
	overflow: hidden;
	transform-origin: bottom right;
	animation: ppbr-pop 0.16s ease-out;
}
@keyframes ppbr-pop {
	from { opacity: 0; transform: translateY(8px) scale(0.98); }
	to   { opacity: 1; transform: translateY(0) scale(1); }
}

.ppbr-hidden { display: none !important; }

/* ---------- Header with trim-mark corners (signature) ---------- */
.ppbr-head {
	position: relative;
	padding: 14px 14px 14px 16px;
	background: var(--ppbr-ink);
	color: #fff;
	display: flex;
	align-items: center;
	gap: 10px;
	flex: 0 0 auto;
}
.ppbr-head::before,
.ppbr-head::after {
	content: "";
	position: absolute;
	width: 9px; height: 9px;
	border: 1.5px solid rgba(255, 255, 255, 0.42);
}
.ppbr-head::before { top: 7px; left: 7px; border-right: 0; border-bottom: 0; }
.ppbr-head::after  { top: 7px; right: 7px; border-left: 0; border-bottom: 0; }
.ppbr-head-icon {
	width: 30px; height: 30px; flex: 0 0 auto;
	display: inline-flex; align-items: center; justify-content: center;
	background: var(--ppbr-amber); border-radius: 8px;
}
.ppbr-head-icon svg { width: 17px; height: 17px; }
.ppbr-head-titles { flex: 1 1 auto; min-width: 0; }
.ppbr-head-title { font-size: 14px; font-weight: 650; letter-spacing: 0.2px; }
.ppbr-head-sub {
	font-size: 11px; color: rgba(255,255,255,0.62);
	font-family: var(--ppbr-mono); text-transform: uppercase; letter-spacing: 0.6px;
	margin-top: 1px;
	white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.ppbr-head-btn {
	width: 30px; height: 30px; flex: 0 0 auto;
	display: inline-flex; align-items: center; justify-content: center;
	border: 0; background: transparent; color: rgba(255,255,255,0.8);
	border-radius: 7px;
}
.ppbr-head-btn:hover { background: rgba(255,255,255,0.12); color: #fff; }
.ppbr-head-btn:focus-visible { outline: 2px solid var(--ppbr-amber); outline-offset: 1px; }
.ppbr-head-btn svg { width: 16px; height: 16px; }

.ppbr-admin-badge {
	display: inline-flex; align-items: center; gap: 5px;
	font-family: var(--ppbr-mono); font-size: 10px; letter-spacing: 0.5px;
	text-transform: uppercase; color: #fff;
	background: rgba(255,255,255,0.14); border: 1px solid rgba(255,255,255,0.2);
	padding: 2px 7px; border-radius: 999px;
}

/* ---------- Body ---------- */
.ppbr-body {
	flex: 1 1 auto;
	overflow-y: auto;
	padding: 16px;
	background: var(--ppbr-bg);
}
.ppbr-body::-webkit-scrollbar { width: 9px; }
.ppbr-body::-webkit-scrollbar-thumb { background: var(--ppbr-line-2); border-radius: 9px; border: 2px solid var(--ppbr-bg); }

/* Landing */
.ppbr-landing-lead {
	font-size: 15px; line-height: 1.5; color: var(--ppbr-ink); margin: 2px 0 16px;
}
.ppbr-note {
	display: flex; gap: 8px; align-items: flex-start;
	font-size: 12px; color: var(--ppbr-muted);
	background: var(--ppbr-subtle); border: 1px solid var(--ppbr-line);
	border-radius: 10px; padding: 10px 12px; margin-top: 14px;
}
.ppbr-note svg { width: 15px; height: 15px; flex: 0 0 auto; margin-top: 1px; color: var(--ppbr-muted); }
.ppbr-note a { color: var(--ppbr-amber-d); font-weight: 600; }

/* Forms */
.ppbr-field { margin-bottom: 12px; }
.ppbr-label {
	display: block; font-size: 12px; font-weight: 600; color: var(--ppbr-ink);
	margin-bottom: 6px;
}
.ppbr-input, .ppbr-textarea {
	width: 100%;
	border: 1px solid var(--ppbr-line-2);
	border-radius: 9px;
	padding: 9px 11px;
	font-size: 14px; font-family: inherit; color: var(--ppbr-ink);
	background: #fff;
	transition: border-color 0.12s ease, box-shadow 0.12s ease;
}
.ppbr-input:focus, .ppbr-textarea:focus {
	outline: none;
	border-color: var(--ppbr-amber);
	box-shadow: 0 0 0 3px rgba(224, 123, 48, 0.16);
}
.ppbr-textarea { resize: vertical; min-height: 78px; }

/* Harden form controls against the host theme. Some themes style
   input[type="text"]/[type="email"] (specificity 0,1,1) which would otherwise
   beat .ppbr-input and, e.g., paint a dark background. The widget must look
   correct in ANY theme, so re-assert the essentials with higher specificity. */
.ppbr-widget .ppbr-input,
.ppbr-widget .ppbr-textarea,
.ppbr-widget .ppbr-compose-input {
	background-color: #fff !important;
	color: var(--ppbr-ink) !important;
	-webkit-text-fill-color: var(--ppbr-ink) !important;
	border: 1px solid var(--ppbr-line-2) !important;
	box-shadow: none;
	background-image: none !important;
}
.ppbr-widget .ppbr-input:focus,
.ppbr-widget .ppbr-textarea:focus,
.ppbr-widget .ppbr-compose-input:focus {
	border-color: var(--ppbr-amber) !important;
	box-shadow: 0 0 0 3px rgba(224, 123, 48, 0.16) !important;
}
.ppbr-widget ::placeholder { color: var(--ppbr-muted) !important; opacity: 1; }

/* Buttons: re-assert against host themes / Elementor that reset
   `button { background: transparent }` (which turned the bubble white on the
   /contact page). Ghost rules are declared AFTER the amber ones so they win
   for secondary buttons. */
.ppbr-widget .ppbr-bubble {
	background-color: var(--ppbr-amber) !important; color: #fff !important;
	border: 1px solid var(--ppbr-amber-d) !important; background-image: none !important; text-transform: none !important;
}
.ppbr-widget .ppbr-bubble:hover { background-color: var(--ppbr-amber-d) !important; color: #fff !important; }
.ppbr-widget .ppbr-btn,
.ppbr-widget .ppbr-send-btn {
	background-color: var(--ppbr-amber) !important; color: #fff !important;
	border: 1px solid var(--ppbr-amber-d) !important; background-image: none !important; text-transform: none !important;
}
.ppbr-widget .ppbr-btn:hover,
.ppbr-widget .ppbr-send-btn:hover { background-color: var(--ppbr-amber-d) !important; color: #fff !important; }
.ppbr-widget .ppbr-btn-ghost { background-color: #fff !important; color: var(--ppbr-ink) !important; border: 1px solid var(--ppbr-line-2) !important; }
.ppbr-widget .ppbr-btn-ghost:hover { background-color: var(--ppbr-subtle) !important; color: var(--ppbr-ink) !important; }
.ppbr-widget .ppbr-icon-btn { background-color: #fff !important; color: var(--ppbr-muted) !important; }
.ppbr-widget .ppbr-icon-btn:hover { background-color: var(--ppbr-subtle) !important; color: var(--ppbr-ink) !important; }
.ppbr-widget .ppbr-head-btn { background-color: transparent !important; color: rgba(255, 255, 255, 0.8) !important; }
.ppbr-widget .ppbr-head-btn:hover { background-color: rgba(255, 255, 255, 0.12) !important; color: #fff !important; }

.ppbr-row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.ppbr-input.ppbr-invalid, .ppbr-textarea.ppbr-invalid { border-color: var(--ppbr-danger); }
.ppbr-err {
	display: none; color: var(--ppbr-danger); font-size: 12px; margin-top: 4px;
}
.ppbr-err.ppbr-show { display: block; }
.ppbr-hp { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; opacity: 0; }

/* Buttons */
.ppbr-btn {
	display: inline-flex; align-items: center; justify-content: center; gap: 8px;
	width: 100%; height: 44px; padding: 0 16px;
	border: 1px solid var(--ppbr-amber-d); border-radius: 10px;
	background: var(--ppbr-amber); color: #fff;
	font-size: 14px; font-weight: 650; letter-spacing: 0.2px;
	transition: background 0.12s ease, transform 0.1s ease;
}
.ppbr-btn:hover { background: var(--ppbr-amber-d); color: #fff; }
.ppbr-btn:focus-visible { outline: 3px solid rgba(224, 123, 48, 0.4); outline-offset: 2px; }
.ppbr-btn:disabled { opacity: 0.6; cursor: default; }
.ppbr-btn svg { width: 16px; height: 16px; }
.ppbr-btn-ghost {
	background: #fff; color: var(--ppbr-ink); border-color: var(--ppbr-line-2);
}
.ppbr-btn-ghost:hover { background: var(--ppbr-subtle); color: var(--ppbr-ink); }
a.ppbr-btn, a.ppbr-btn:hover, a.ppbr-btn:focus { text-decoration: none; }

/* Logged-in identity (read-only, replaces the name/email fields) */
.ppbr-identity-card {
	display: flex; flex-direction: column; gap: 2px;
	background: var(--ppbr-subtle); border: 1px solid var(--ppbr-line);
	border-radius: 10px; padding: 10px 12px; margin-bottom: 14px;
}
.ppbr-identity-label {
	font-family: var(--ppbr-mono); font-size: 10px; text-transform: uppercase;
	letter-spacing: 0.6px; color: var(--ppbr-muted);
}
.ppbr-identity-name { font-size: 14px; font-weight: 650; color: var(--ppbr-ink); }
.ppbr-identity-email { font-size: 12.5px; color: var(--ppbr-muted); word-break: break-word; }

/* ---------- Chat / thread ---------- */
.ppbr-thread {
	display: flex; flex-direction: column; gap: 10px;
}
.ppbr-sysline {
	text-align: center; font-size: 11.5px; color: var(--ppbr-muted);
	background: var(--ppbr-subtle); border: 1px solid var(--ppbr-line);
	border-radius: 8px; padding: 7px 10px; margin: 0 8px;
}
.ppbr-msg { display: flex; flex-direction: column; max-width: 86%; }
.ppbr-msg-user { align-self: flex-end; align-items: flex-end; }
.ppbr-msg-admin { align-self: flex-start; align-items: flex-start; }
.ppbr-bubble-msg {
	padding: 9px 12px; border-radius: 13px; font-size: 13.5px; line-height: 1.45;
	white-space: pre-wrap; word-wrap: break-word; overflow-wrap: anywhere;
}
.ppbr-msg-user .ppbr-bubble-msg {
	background: var(--ppbr-amber); color: #fff; border-bottom-right-radius: 4px;
}
.ppbr-msg-admin .ppbr-bubble-msg {
	background: var(--ppbr-subtle); color: var(--ppbr-ink);
	border: 1px solid var(--ppbr-line); border-bottom-left-radius: 4px;
}
.ppbr-msg-meta {
	font-size: 10.5px; color: var(--ppbr-muted); margin-top: 3px;
	font-family: var(--ppbr-mono); letter-spacing: 0.3px;
}
.ppbr-msg-img {
	margin-top: 6px; max-width: 200px; border-radius: 10px;
	border: 1px solid var(--ppbr-line); display: block;
}

/* ---------- Thank you / closed states ---------- */
.ppbr-state {
	text-align: center; padding: 18px 8px 6px;
}
.ppbr-state-mark {
	width: 52px; height: 52px; margin: 0 auto 14px;
	display: inline-flex; align-items: center; justify-content: center;
	border-radius: 999px;
}
.ppbr-state-mark.ppbr-good { background: #e7f7f0; color: var(--ppbr-good); }
.ppbr-state-mark.ppbr-neutral { background: var(--ppbr-subtle); color: var(--ppbr-muted); }
.ppbr-state-mark svg { width: 26px; height: 26px; }
.ppbr-state-title { font-size: 16px; font-weight: 650; margin-bottom: 6px; }
.ppbr-state-text { font-size: 13.5px; color: var(--ppbr-muted); line-height: 1.5; }
.ppbr-state-text strong { color: var(--ppbr-ink); }

/* ---------- Composer ---------- */
.ppbr-foot {
	flex: 0 0 auto; border-top: 1px solid var(--ppbr-line);
	padding: 10px; background: #fff;
}
.ppbr-attach-row {
	display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 8px;
}
.ppbr-thumb {
	position: relative; width: 54px; height: 54px; border-radius: 9px;
	overflow: hidden; border: 1px solid var(--ppbr-line); background: var(--ppbr-subtle);
	flex: 0 0 auto;
}
.ppbr-thumb img { width: 100%; height: 100%; object-fit: cover; display: block; }
.ppbr-thumb-x {
	position: absolute; top: 2px; right: 2px; width: 18px; height: 18px;
	border: 0; border-radius: 999px; background: rgba(31,36,48,0.78); color: #fff;
	display: inline-flex; align-items: center; justify-content: center; line-height: 1;
	font-size: 13px;
}
.ppbr-thumb-x:hover { background: var(--ppbr-danger); }
.ppbr-thumb.ppbr-loading::after {
	content: ""; position: absolute; inset: 0;
	background: linear-gradient(100deg, transparent 30%, rgba(255,255,255,0.65) 50%, transparent 70%);
	animation: ppbr-shimmer 1.1s infinite;
}
@keyframes ppbr-shimmer { from { transform: translateX(-100%); } to { transform: translateX(100%); } }

.ppbr-compose {
	display: flex; align-items: flex-end; gap: 8px;
}
.ppbr-compose-input {
	flex: 1 1 auto; border: 1px solid var(--ppbr-line-2); border-radius: 10px;
	padding: 9px 11px; font-size: 14px; font-family: inherit; color: var(--ppbr-ink);
	resize: none; max-height: 110px; min-height: 42px; line-height: 1.4;
}
.ppbr-compose-input:focus { outline: none; border-color: var(--ppbr-amber); box-shadow: 0 0 0 3px rgba(224,123,48,0.16); }
.ppbr-icon-btn {
	width: 42px; height: 42px; flex: 0 0 auto;
	display: inline-flex; align-items: center; justify-content: center;
	border: 1px solid var(--ppbr-line-2); border-radius: 10px; background: #fff; color: var(--ppbr-muted);
}
.ppbr-icon-btn:hover { background: var(--ppbr-subtle); color: var(--ppbr-ink); }
.ppbr-icon-btn:focus-visible { outline: 2px solid var(--ppbr-amber); outline-offset: 1px; }
.ppbr-icon-btn svg { width: 18px; height: 18px; }
.ppbr-send-btn {
	width: 42px; height: 42px; flex: 0 0 auto;
	display: inline-flex; align-items: center; justify-content: center;
	border: 1px solid var(--ppbr-amber-d); border-radius: 10px; background: var(--ppbr-amber); color: #fff;
}
.ppbr-send-btn:hover { background: var(--ppbr-amber-d); }
.ppbr-send-btn:disabled { opacity: 0.5; cursor: default; }
.ppbr-send-btn svg { width: 18px; height: 18px; }
.ppbr-paste-hint {
	font-size: 11px; color: var(--ppbr-muted); margin-top: 6px; text-align: center;
}

/* ---------- Inline toast / errors ---------- */
.ppbr-toast {
	margin-top: 8px; font-size: 12.5px; padding: 8px 11px; border-radius: 9px;
	display: none;
}
.ppbr-toast.ppbr-show { display: block; }
.ppbr-toast-err { background: var(--ppbr-danger-soft); color: var(--ppbr-danger); border: 1px solid #f3c9c6; }
.ppbr-toast-ok { background: #e7f7f0; color: var(--ppbr-good); border: 1px solid #c5ead9; }

.ppbr-disabled-flag {
	display: inline-flex; align-items: center; gap: 6px;
	font-family: var(--ppbr-mono); font-size: 11px; text-transform: uppercase; letter-spacing: 0.5px;
	color: var(--ppbr-muted); background: var(--ppbr-subtle); border: 1px dashed var(--ppbr-line-2);
	border-radius: 8px; padding: 8px 11px; margin-bottom: 14px;
}

/* Spinner */
.ppbr-spin {
	width: 15px; height: 15px; border-radius: 999px;
	border: 2px solid rgba(255,255,255,0.45); border-top-color: #fff;
	animation: ppbr-rotate 0.7s linear infinite; display: inline-block;
}
@keyframes ppbr-rotate { to { transform: rotate(360deg); } }

/* ---------- Mobile ---------- */
@media (max-width: 480px) {
	.ppbr-widget { right: 12px; bottom: 12px; left: 12px; }
	.ppbr-popup {
		width: auto; left: 0; right: 0;
		max-height: calc(100vh - 24px);
		max-width: none;
	}
	.ppbr-row2 { grid-template-columns: 1fr; }
	.ppbr-bubble { margin-left: auto; }
}

@media (prefers-reduced-motion: reduce) {
	.ppbr-popup, .ppbr-bubble, .ppbr-thumb.ppbr-loading::after, .ppbr-spin { animation: none; transition: none; }
}